Resonance Networks, Australian VoIP Provider

Looking for an Australian VoIP provider can be a time consuming thing now that there are 227 of them to chose from. If there are so many Australian VoIP providers how does one identify which one best meets your needs?

The call rates that are given by the VoIP phone provider of your choice only makes up part of the equation. It is the other value added services that give credibility to the VoIP provider and mean the difference between an Australian VoIP provider that has invested in the infrastructure of their own and one that is merely a bandwidth retailer.

There are very few Australian VoIP providers that offer a service called “number porting”. This is simply the ability to obtain a telephone number that you are using already with you current (PSTN) provider and migrate it to a VoIP system so that you can keep your existing telephone number AND make a massive reduction in your calls costs.

Also something to look for is the ability to provide 1800/1300 numbers, which is something that again very few Australian VoIP providers have the capability to make the large investment needed to obtain te ability to do. We at Resonance Networks believe that if you are going to make huge savings with your outgoing call traffic costs, why not with the incoming traffic as well?

No doubt there are going to be a lot less Australian VoIP providers in the coming years, as the few that have these infrastructure investments take the lions share and the rest will either get up to scratch or fall by the wayside. Resonance Networks started out up to scratch.

Many Australian VoIP providers also fall down with the use of proprietary standards, meaning that the equipment used by the VoIP phone provider is closed to anyone other than that particular provider. This means that if there is a problem with them being able to service you phone then you will have to wear it and wait. Or leave yourself exposed to extra hidden charges. Resonance Networks only uses open standards and protocols so any other Australian VoIP provider can service or provide VoIP phone calls to any of our systems. We believe this keeps us honest and and forces us to strive to live up to our catchcry of “Above and beyond the call”.

Australian VoIP providers need to be competitive in their pricing above all else. The vast difference between the call costs difference within Australian VoIP providers is truly astounding. Again providing call rates that are competitive requires bargaining power with the existing phone providers.

Not only are we an Australian VoIP provider to small to medium enterprise, we provide reseller accounts to other Australian VoIP providers so that they can use our leg works and expertise to provide their customers with increased services and reduced call rates.

Australian VoIP providers are also lacking in the support department, this is where we come into our own by not focusing only on being an Australia wide VoIP provider but also providing an strict VoIP system support contracts to ensure your business can communicate.

We endeavor to be the best Australian VoIP provider not only in cost but in service that truly drives us                             “Above and beyond the call”