| Small Business VoIP |
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Business VoIP is fast becoming more of a reality with more and more VoIP providers targeting the small business VoIP market. This is definitely a positive for small to medium enterprise who have for so long been subjected to high cost phone systems from the larger telecommunictations companies. As well as being subjected to high call costs, small business have more often than not been offered very little functionality with their phone systems. This is of course unless they have decided to cough up literally huge ammounts of money to pay for business grade telephony from a telstra or optus or avaya. these days seem to be limited however with some quality business VoIP providers coming onto the scene to save the day.
The days of VoIP been seen as purely a good way to cut down your call costs while possibly sacrificing on call quality are fast becoming redundant. Although this still may ring true with some of the cheaper residential VoIP providers it is not true as a rule anymore. There are now some business VoIP providers that are offering business grade VoIP which provides you with crystal clear reception. Often being touted as clearer than PSTN lines. This is a great place to start, call quality is vital for a business VoIP system but it is only the beginning of what these business grade VoIP carriers provide. The best of these business grade VoIP suppliers offer custom designed solutions to maximise the potential of small to medium enterprise. A massive shift from the old catch cry of “cheap calls”. It is very encouraging to see that the quality of VoIP has increased to a level where VoIP through the use of a PBX can now be used in businesses to offer the same sort of quality and functionality that was once only thought possible for big business and more often than not came with a six figure bill. This is a massive bonus for small to medium enterprise as they no longer have to remain in the stone age with phone systems that more often than not had functionality closely resembling that of a residential phone system, and all these possibilities available for a small percentage of what it previously would have cost. All because of the emergence of business grade VoIP provision and the engineering skills of a few quality business VoIP providers who are leading the way in this flegling market. The winner out of this growing business VoIP market is definitely small to medium enterprise. As well as being able to cut their call costs they now have the opportunity to utilise the potential of a fully functional phone system which they can use to compete with larger more cash rich companies and even give the appearance of being far larger than what they may actually be, an incredible gift in the business world. The time for business grade VoIP has arrived. The technology is ready and more importantly there are quality business VoIP providers now who can utilise this technology to its full potential. On top of this almost all of these quality business VoIP providers are offering strict SLA's (service level agreements) to back their service up. Most of these SLA's are in the vicinity of 99.8% which equates to about four hours of down time per year. A very reasonable figure in the business grade telephony industry. This is the same figure you would expect from a six figure phone system for a mere fraction of the cost. So I ask small to medium enterprise – what are you waiting for ? There is no doubt in my mind that the time is now. |