VoIP technology has come a long way in the past few years and is now at a level where it is a viable option for businesses. This is not to say that all VoIP providers are at a Business grade level but there are a few out there that have reached this level where they can legitimately label themselves as Business VoIP providers.

Businesses have very specific requirements for reliable telephony services. Businesses need a real, reliable, high quality service provision and a guaranteed, business hours response from knowledgeable people if things aren't working the way they should be. This is what differentiates business VoIP from residential VoIP.

Along with the increased reliability Business VoIP providers will in most cases back their services with strict service level agreements. Generally in the realm of 99.8% , leaving themselves only a very small window for downtime in the space of a year. This is necessary for business voip because businesses cannot afford for their phone systems to drop.

With so many VoIP providers flooding the relatively new market it is sometimes difficult to accertain which providers are residential quality and who provides business VoIP. Let me tell you there are only a handful of true business VoIP providers and even less who truly excel at catering to this market. Many may claim to have reached this business VoIP level  but i tend to disagree with most.

Resonance Networks are a company  who have made the grade. They have reached this mark by understanding what business VoIP customers need and want from a telecommunications provider. This is a premium quality phone service with great customer service and strict service level agreements to back their claims of excellence. With pre-sales engineers and analysts who have the technical know how and ability to provide not only a great telephony service but also consult and design an end to end solution to meet all your business needs. This is why I class Resonance-Networks as the premium business VoIP provider. I'm sure that over the next year or two there will be several more company's that reach the grade of Business VoIP providers but at this stage I know who I would be entrusting my businesses telephony services with.

Business VoIP has several advantages over the larger old style telco's and this rings especially true for small to medium enterprise, who have historically been neglected by the telstra's and optus'. Along with the massive cost savings which businesses will achieve through cheaper calls through business voip they also have the abitly to gain a massive increase in the functionality of their phone system through the utilisation of Business VoIP. This however can only really be utilised to it's full potential by a true business Voip provioders. So do your homework when choosing a business VoIP solution as business VoIP is more specialised than you may have previously thought.